Privacy Policy

At Jireh Family Farm, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, sign up for a class or event, or engage with us through phone, email, or SMS.

By using our services or visiting www.jirehfamilyfarm.net, you agree to the terms outlined below.

1. Who We Are

Jireh Family Farm is a minority-owned, family-operated farm located at:
📍 1310 N. Mineral Springs Rd., Durham, NC 27703
📧 info@jirehfamilyfarm.net
📞 919-627-1690

2. What Information We Collect

We collect information directly from you when you:

Place an order online or in person
Fill out a contact form or request info
Sign up for newsletters, events, or farm memberships
Interact with us via SMS, email, or web chat
Book a tour, rental, or class

This may include:

Full name
Email address
Phone number
Mailing address
Event or purchase details
Comments or messages

We may also collect limited non-personal data like:

Browser and device type
IP address
Pages visited on our website
Referral source

3. How We Use Your Information

We use your data to:

Confirm and fulfill your orders or reservations
Send class reminders, updates, or event info
Share special offers or promotions
Respond to your inquiries or feedback
Improve our website and customer service
Comply with legal requirements

We do not sell or rent your personal information to third parties.

4. How We Store & Protect Your Information

We take appropriate measures to protect your information using secure systems, access controls, and encryption tools where necessary.

However, no system is 100% secure. While we do our best, you use our website and services at your own risk.

5. Third-Party Services

We may use secure third-party platforms like:

Payment processors (e.g., Square)
Email marketing tools (e.g., Mailchimp, Go High Level)
SMS marketing providers
Booking tools or CRM systems

These services have their own privacy policies and security measures in place. We share only the information necessary for them to fulfill their role.

6. Cookies & Tracking Technologies

Our website may use cookies to improve your experience, remember preferences, and track site usage. You can adjust your browser settings to disable cookies if desired.

7. Your Rights

You have the right to:

Request access to your personal data
Ask us to correct, update, or delete your information
Opt out of emails or SMS marketing at any time
Withdraw consent where applicable

To make a request, email us at info@jirehfamilyfarm.net.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have accidentally collected such information, please contact us immediately.

9. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with the date updated above. Your continued use of our site or services implies acceptance of any updates.

10. Contact Us

Got questions or concerns? Reach out to us anytime:
📧 info@jirehfamilyfarm.net
📞 919-627-1690
🌐 www.jirehfamilyfarm.net